![]() ![]() Our alarm is about 10 years old and we have never replaced the main backup battery, how long do they last? We are unable to use our security alarm system because we have a cat which keeps setting it off when it enters the room?Ĭats and dogs will activate ordinary passive infra-red detectors but 'Pet Immune' detectors are now available, we could just swap 1 or 2 or all of your sensors allowing your pets to roam freely whilst the alarm is set. We should be able to reprogramme your system and provide you with a new code and at the same time we will show you how to use the system, all you need to do is contact us and we will arrange to call and carry out the work. ![]() I've recently moved into a property that has one of your alarm systems but i don't know the code or how to use it? Our system keeps going off at night and it always seems to be the garage sensor, does it need a service?Īlarm systems should be serviced and tested annually and this is something that we could arrange for you, it maybe that there is a spider crawling across it during the night time as they seem to be nocturnal, it could also be that you have the wrong type detector fitted for that area, garages and conservatories should have a special type sensor fitted, called a dualtech which compensates for extreme temperatures. It sounds as though your main control backup battery needs replacing If you have a question that is not answered here please feel free to contact us via the contact form or give us a call.Įverytime we have a power cut, the outside sounder rings and rings, we are unable to switch it off? ![]() Just click on a question to see the answer. Below you will find answers to some of the common questions we get asked. ![]()
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